After purchase, you will receive a confirmation email with access to your private Discord server, where you can connect directly and receive all coaching updates and Zoom details. If you do not join Discord, all Zoom meeting links and session information will still be sent to your email before each coaching session. We recommend joining Discord for the best experience.

What formats are your digital products in?

After purchase, you will receive an email with access to your personal member area on the website. Inside your account, you will find a section called Your Videos, where all your purchased content is available to watch anytime. All videos are unlocked and accessible immediately after your purchase is confirmed.

Do you ship merch internationally?

Yes, we ship worldwide. International orders typically arrive within 10–20 business days. Shipping costs are calculated at checkout based on your location.

What is your refund policy?

Coaching sessions and digital products are non-refundable. Refunds or replacements for merch are only available for damaged items or orders that do not match the original purchase upon delivery.

Can I reschedule a coaching session?

Yes, you can reschedule up to 12 hours before your session at no charge.

Are sessions suitable for beginners?

Absolutely. TurboKings is built for players at every level, from complete beginners to experienced grinders. Every session is part of a step-by-step system designed to improve your game, level by level, until you develop into a stronger, more complete player over time.